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HOST COMPLIANCE nrnvapart of G ORANICUS HOST COMPLIANCE, LLC Short-term Rental Compliance Monitoring and Associated Services HCSA - 5-5-2016 - P Host Compliance Services Agreement June 2nd THIS SERVICES AGREEMENT (the "Agreement") is entered into as of DQ V)� X,, 2020 (the "Effective Date"), between Host Compliance LLC, ("Host Compliance") and City of Sunny Isles Beach, with an address at 38070 Collins Avenue, Sunny Isles Beach, FL 33160 (the "Customer"). This Agreement sets forth the terms and conditions under which Host Compliance agrees to license to Customer certain hosted software and provide all other services necessary for Customer's productive use: of such software (the "Services".) as further described in the attached Schedule 1. 10 Services. 1.1 Subscriptions. Unless otherwise provided in the attached Schedule d, (a) Services are purchased as subscriptions, (b) additional service subscriptions maybe added during asubscription term, with the pricing for such additional services, prorated for the portion of that subscription term remaining at the time the subscriptions are added, and (c) anyadded subscriptions will terminate on the same date as the underlying subscription. 1.2 Provision of Services, Customer and Customer's end-users ("End Users") may access and use the Services and any other Services that may be ordered by the Customer from time to time pursuant to a valid subscription in accordance with the terms of this Agreement. 1.3 Facilities and Data, Processing, Host Compliance will:use, at a. minimum, industry standard technical and organizational security measures to store data provided by Customer, or obtained by Customer through the use of the Services ("Customer Data"). These measures are designed to protect the integrity of Customer Data and guard against unauthorized or unlawful access. 1.4 Modifications to the Services. Host Compliance may update the Services from time to time. If Host Compliance updates the Services in a manner that materially improves functionality, Host Compliance will inform the Customer. 20 Customer obigations. 2.1 CustomerAdministration of the Services. Host Compliance' responsibilities do not extend to internal management or administration of the Services. Customer is responsible for; (i) maintaining the confidentiality of passwords and accounts; (ii) managing access to Administrator accounts; and (iii) ensuring that Administrators' use of the Services complies, with this Agreement. 2.2 Compliance. Customer is responsible for use of the Services and will comply with laws and regulations applicable to customer's use of the Services, if any, 2.3 Unauthorized Use & Access. Customer will prevent unauthorized use of the Services and terminate any unauthorized use of or access to the Services. Customer will promptly notify Host Compliance of any unauthorized use of or access to the Services. 2.4 Restricted Uses. Customer will not and will ensure that its End Users do not (i) sell, resell, or lease the Services; or (ii) reverse engineer or attempt to reverse engineer the Services, nor assist anyone else to do so. www.hostcompliance.com 1 408 St. Peter Street, Suite 600 Tel: (754) 888 -HOST (4678) St. Paul, MN 55102