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Step 1: Whenever an employee has a grievance, s/he should first present it verbally to <br />his/her immediate supervisor within ten (10) days of the event giving rise to the grievance. It is the <br />responsibility of the supervisor to attempt to arrange a mutually satisfactory settlement of the <br />grievance within seven (7) calendar days of the time when it was first presented to him/her, or <br />failing in that, must within that time advise the employee of his/her inability to do so. Such contact <br />between the employee and supervisor shall be on an informal basis. <br />Step ,2: If the aggrieved employee is not satisfied with Step 1 answer, he/she may, <br />within ten (10) calendar days following the day on which he/she received the Step 1 answer, <br />reduce the grievance to writing and submit it to the Shift Sergeant. The grievance shall be signed <br />by the employee and shall specify: (a) the date of the alleged grievance; (b) the specific article or <br />articles and section or sections of this Agreement allegedly violated; (c) the facts pertaining to or <br />giving rise to the alleged grievance; and (d) the relief requested. The Shift Sergeant may <br />informally meet with the grievant to address the grievance. A PBA representative may be present <br />at the meeting upon the grievant's request. The Shift Sergeant shall reach a decision and <br />communicate in writing to the aggrieved employee within ten (10) calendar days of receipt of the <br />grievance. <br />Step 3: If the grievance is not resolved at Step 2, or if no written disposition is made <br />within the Step 2 time limits, he/she shall have the right to appeal the Step 2 decision to the <br />Division Commander or his/or her designee within seven (7) calendar days of the due date of the <br />Step 2 response. Such appeal must be accompanied by a copy of the original written grievance, <br />together with a signed request from the employee requesting that the Step 2 decision be reversed or <br />modified. The Division Commander or his/her designee may conduct a meeting with the grievant <br />and his/her PBA representative, if needed. The Division Commander or his/or her designee shall, <br />within ten (10) calendar days after the presentation of the grievance (or such longer period of time <br />as is mutually agreed upon in writing), render his/her decision on the grievance in writing to the <br />aggrieved employee. <br />Step 4: If the grievance is not resolved at Step 3, or if no written disposition is made <br />within the Step 3 time limits, he/she shall have the right to appeal the Step 3 decision to the Chief <br />of Police or his or her designee within seven (7) calendar days of the date of the issuance of the <br />Step 3 decision. Such appeal must be accompanied by the filing of a copy of the original written <br />-15- <br />