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Response to Invitation to Bid <br />City of Sunny Isles Beach <br />Motor Coach Transportation <br />Invitation to Bid No. 21-03-02 <br /> <br />1 <br /> <br /> <br /> <br />TABLE OF CONTENTS <br />1. INTRODUCTION 2 <br />1.1 Company History <br />1.2 Professional Experience <br />2. SCOPE OF WORK 5 <br />3. SERVICE REQUIREMENTS 6 <br />4. CHARTER MANAGEMENT STRUCTURE 7 <br />5. PERSONNEL SELECTION, RETENTION AND TRAINING 9 <br /> <br />5.1 Recruitment and Selection Plan <br />5.2 Random Drug Testing <br />5.3 A Detailed Driver Safety Program <br />5.4 Charter Training – Drivers and Other Personnel <br />5.5 Equal Opportunity Employment Policy <br />5.6 Driver Uniforms <br />6. SAFETY 13 <br />7. CHARTER BUS FLEET AND BUS MAINTENANCE 21 <br />8. PROCEDURES FOR HANDLING BUS ACCIDENTS AND 26 <br />BREAKDOWNS <br />9. COMMITMENT TO SUSTAINABILITY 27 <br />10. CHARTER EXPERIENCE 29 <br />11. SERVICE MAP 32 <br />12. REFERENCES 33 <br />13. EXHIBITS 36