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Response to Invitation to Bid <br />City of Sunny Isles Beach <br />Motor Coach Transportation <br />Invitation to Bid No. 21-03-02 <br /> <br />3 <br /> <br /> <br /> <br />privately owned motor coach operator in North America, employing over 2,000 individuals. Its <br />reputation as the premier provider of quality service is second to none. <br />Academy is recognized as an Industry Leader. In fact Francis and Mark Tedesco were <br />awarded the “Leadership Achievement Award”, for 2000 by Bus Ride Magazine and they <br />were awarded the “Operator of the Year Award”, by Metro Bus Magazine, for 2001 on <br />February 21, 2002 they received the award for “Outstanding Achievement in the field of <br />Operations” by R.S.A., and “Hall of Legends” in 2010 by the International Special Events <br />Society. <br />1.2 Professional Experience <br />Academy has been in charter bus transportation for 50 + years. Academy is the largest <br />privately owned and operated charter bus transportation company in the United States, with <br />one of the largest and most modern charter fleets in the industry. We have an experienced <br />staff of sales professionals who operate from our offices in Boston, Rhode Island, Hoboken <br />and Westampton NJ, Baltimore, Washington DC, Raleigh-Durham and Charlotte, NC, <br />Atlanta, Jacksonville, Orlando, Tampa, West Palm Beach, Fort Lauderdale and Miami, FL. <br />The staff consists of dedicated sales agents who handle incoming inquiries and bookings at <br />our call center. Several agents are dedicated and trained to deal with professional sports <br />teams and universities exclusively. Our highly trained sales staff is assisted in the <br />performance of their jobs by a sophisticated yet friendly Reservation Booking System. Our <br />agents have the ability to accept a reservation, reserve a particular bus type and forward a <br />contract instantly. Arrangements can be made to either bill each individual group or provide <br />a combined statement of activity, listing the booking party, type of bus and price to one <br />central location if the City so desires. <br />Academy employs over 1200 full and part time motor coach driver’s system wide. Our <br />charter drivers receive extensive training in safety, driving skills and customer service. Our <br />training program is recognized as one of the most extensive and effective in the industry. <br />Our charter drivers are trained in the special requirements of professional and collegiate <br />sports teams, and specialty charters. Our long list of professional and collegiate customers <br />will attest to our success in this area. <br />Academy has extensive experience with Professional Charter requirements, both in event <br />transportation and with game-day charter transportation. We are one of the largest providers <br />of charter transportation services to Professional Sports Leagues—the NFL, MLB, NHL, <br />NBA. We are the exclusive provider of ground transportation for an extensive list of teams <br />including Jacksonville Jaguars, Tampa Bay Buccaneers, Miami Dolphins, New York Giants, <br />New York Jets, Tampa Bay Rays, Miami Marlins, New York Yankees, New York Mets, <br />Philadelphia Phillies, Philadelphia Eagles.