Reso 2022-3309 - Laserfiche WebLink

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XI. Public Participation Element To plan for efficient, effective safe, equitable and reliable transportation systems, SIB must have input of its public. The Agency spends extensive staff and financial resources in furtherance of this goal and strongly encourages the participation of the entire community. The agency hosts an informative website that advises the public on how it can access information and provide input. The City also holds public meetings, workshops and other events designed to gather public input on program/project planning and construction. Further, the City sponsors, attends and participates in other community events to promote its services to the public. The City is constantly seeking ways of measuring the effectiveness of its public involvement. Persons wishing to request special presentations by the City, volunteer in any of its activities, offer suggestions for improvements or to simply learn more about City programs and services should visit: www.sibfl.net. Furthermore, as an agency receiving federal financial assistance, the City has made the following community outreach efforts to encompass all programs, services or activities: • Public notices in local and county -wide newspapers • A link to the City's Title VI Program information is available on the homepage of the City's website (www.sibfl.net) • The City and its records are available to the public and the City welcomes input. • Website posting with service information and a shuttle route map (http://www.sibfl.net/sibshuttle) (a copy of the route map is attached as Appendix D) • The City has published information about all its programs and services, including a pamphlet for the shuttle service that contains service information and a map of the shuttle route. This publication is made available at City Hall, the Visitor's Center, Pelican Community Center, and all hotels throughout the City (a copy of the pamphlet is attached as Appendix D) • Public meetings have been held to obtain community feedback; information received was used to improve shuttle and other services. • A survey was issued to obtain community feedback; information received was used to improve the shuttle service (a copy of the survey is attached as Appendix E). Additionally, all complaints and feedback regarding any City services and programs are recorded and used for future improvement. • All publications, including those relating to the shuttle service have a phone number listed that people can call with any questions or concerns. Staff receiving the calls are instructed that all Title VI related issues are to be directed to the Title VI Coordinator. • Every August, the City hosts an annual "Back to School Picnic," open to the public, at which information regarding the shuttle service and other community services is disseminated. 7