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Personal Experience and Qualifications Pamela Ramkalawan, will serve as the City's primary contact. Pamela Ramkalawan will anchor all of the City's banking and service activities. Together with your assigned Relationship Management Team, Pamela Ramkalawan would be involved with all aspects of your banking relationship and be available to provide consultative assistance. The City's Relationship Manager accepts responsibility for every aspect of servicing the City's accounts. TD Bank’s Relationship Managers are available 24 hours a day, seven days a week, by cell phone or email and are available to meet at the City's convenience. The City can contact any member of its relationship management team at any time. This team, in addition to providing consultative advice and product recommendations, is charged with ensuring that the City's service needs are met and exceeded. TD Bank prides itself on the service accountabilities for all its employees. Providing multiple service points are just one of the many ways TD Bank provides its clients with the legendary service that has become the Bank’s hallmark. TD Bank is pleased to introduce the City's dedicated Relationship Management Team: Government Banking Pamela Ramkalawan Vice President, Government Relationship Manager 5900 N. Andrews Ave., 2nd Floor Ft. Lauderdale, FL 33309 Phone: (954) 233-2064 Cell: (561) 866-8368 Fax: (954) 233-2037 Email: Pamela.Ramkalawan@td.com Pamela Ramkalawan will manage the City's relationship. Ms. Ramkalawan has the necessary authority to carry out any tasks required to effectively and efficiently manage the City's relationship with TD Bank. Ms. Ramkalawan has over 24 years of banking experience exclusive to Florida of which 22 years has been dedicated to Government Banking. The balance of her banking career was in retail banking and operations. As a former Government Banking Specialist at Wachovia Bank (currently Wells Fargo), Ms. Ramkalawan was responsible for supporting many municipal relationships. Ms. Ramkalawan supported some of Florida’s largest government entities including Broward County, Broward County Public Schools, Palm Beach County, Miami-Dade County, Broward County School Board and the Seminole Tribe of Florida to name a few. Today, Ms. Ramkalawan manages many familiar relationships in addition to the City of Lauderhill, City of Tamarac, City of Sunny Isles Beach, City of Pembroke Pines, Miami-Dade Clerk of Courts and the Housing Authority of Miami Beach, just to name a few. Proposed by: TD Bank, N.A.Page 16