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kw� <br />or to the rights or duties of the parties under this Agreement. Prior to and as a condition of either Parry's <br />filing suit in state or federal court, the Parties shall engage in non -binding mediation conducted under <br />the auspices of JAMS or other mutually agreeable dispute resolution service and in accordance with the <br />Florida Rules of Court. The Parties shall mediate in good faith until settlement is reached or an impasse <br />is declared by the mediator. <br />12. SECURITY. Sharp Performance may, from time to time, host and/or maintain a <br />Platform using a third -party technology service provider. The Department acknowledges that Sharp <br />Performance cannot offer any additional or modified procedures other than those put in place by such <br />technology provider with respect to such technology service. <br />13. PUBLICITY. The Department/Customer acknowledges that Sharp Performance may <br />disclose the existence and terms and conditions of this Agreement to its advisors, actual and potential <br />sources of financing and to third parties for purposes of due diligence. <br />14. PUBLIC RECORDS. Sharp Performance shall be required to comply with the following <br />requirements under Florida's Public Records Law: <br />A. Sharp Performance shall keep and maintain public records required by the Customer to <br />perform the service. <br />B. Upon written request from the Customer, SHARP shall provide the Customer with a copy of <br />the requested records within a reasonable time at a cost that does not exceed the cost provided by Chapter <br />119, Florida Statutes, or as otherwise provided by law. <br />C. Sharp Performance shall ensure that public records that are exempt or confidential and exempt <br />from public records disclosure requirements are not disclosed except as authorized by law for the <br />duration of the contract term and following completion of the contract if Sharp Performance does not <br />transfer the records to Customer. <br />D. Upon written request, Sharp Performance shall, upon completion of the contract, transfer, at <br />no cost, to the Customer all public records in possession of Sharp Performance or keep and maintain <br />public records required by Customer to perform the service. If Sharp Performance transfers all public <br />records to Customer upon completion of the contract, upon written request, Sharp Performance shall <br />destroy any duplicate public records that are exempt or confidential and exempt from public records <br />disclosure requirements. If Sharp Performance keeps and maintains public records upon completion of <br />the contract, Sharp Performance shall meet all applicable requirements for retaining public records. All <br />records stored electronically must be provided by Sharp Performance to Customer, upon written request <br />from Customer in a format that is compatible with the information technology systems of Customer. <br />Notwithstanding the above, neither party shall be required to erase, delete, alter or destroy back-up <br />media made in the ordinary course of business. <br />IF SHARP PERFORMANCE HAS QUESTIONS REGARDING THE APPLICATION OF <br />CHAPTER 119, FLORIDA STATUTES, TO SHARP PERFORMANCE'S DUTY TO PROVIDE <br />Page 10 of 14 <br />