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Cool Water Air Conditioning is a licensed union contractor with over 30 years of experience providing HVAC preventative maintenance, emergency service response, and system diagnostics for government, commercial, and institutional clients throughout South Florida. Our team includes EPA -certified technicians, experienced project managers, and dedicated administrative support staff. We have an excellent track record of on -time performance and compliance with all safety, reporting, and regulatory requirements. We are uniquely qualified to perform the scope of work outlined in this ITB based on our: • Experience with municipal contracts: We currently maintain systems for multiple government -owned sites, including schools, courthouses, and airport facilities, with comparable complexity to the City of Sunny Isles Beach's facilities. • Preventative maintenance expertise: Our standard operating procedures include monthly inspections, filter changes, performance testing, and proactive communication protocols —aligned with the City's needs. • Emergency response capabilities: With 24/7 on -call support and GPS-tracked technicians, we guarantee fast response and resolution times. • Compliance and documentation: We meet or exceed all reporting, EEO, and certified payroll requirements, ensuring transparency and accountability on all projects. We meet or exceed the requirements of the ITB in the following ways: • Technician Qualifications: All field staff are licensed and OSHA -certified, with. additional training in handling variable air volume (VAV), rooftop units, and building automation systems (BAS). Response Time: We exceed minimum standards by offering 24/7 emergency coverage with a 2-hour response time. Project Management: Our internal system ensures full tracking of service schedules, parts, labor, and reports through cloud -based platforms and client portals.