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Shadrack Productions will provide ongoing maintenance and repair services throughout the <br />installation period to ensure all lighting and décor remain fully operational and visually <br />consistent. <br />Service Response <br />• Emergency service calls: Response within 24 hours <br />• Standard maintenance requests: Response within 48 hours <br />• Critical safety-related issues: Immediate priority response <br />Maintenance Coverage Includes <br />• Burned-out light replacement <br />• Damaged décor repair <br />• Wiring inspections <br />• Controller troubleshooting <br />• Structural attachment inspections <br />• Weather-related repair response <br />• Replacement of defective lighting components <br />• Routine nighttime inspections <br /> <br />Maintenance Reporting Procedures <br />The City will receive designated maintenance contact information for reporting service needs. <br />Maintenance requests may be submitted via: <br />• Phone <br />• Email <br />• Designated project coordinator <br />Shadrack Productions will maintain communication logs and provide status updates regarding all <br />service requests until resolution is completed. <br /> <br />MAINTENANCE OF TRAFFIC (MOT) <br />PLAN <br />Shadrack Productions will provide and maintain all necessary traffic control devices and <br />pedestrian safety measures required during installation and removal operations.