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Supervision, Safety & Emergency Staffing <br />Professional Standards 4 All Season, Every Site <br />Professional Conduct Standards <br />Clean Uniforms <br />Neat, appropriate attire at all City locations <br />Safe Work Areas <br />Orderly sites, clear pathways & pedestrian safety <br />Proper Equipment <br />Correct tools & safety procedures at all times <br />Respect City Property <br />Public spaces treated with care & professionalism <br />Courteous Communication <br />Professional conduct with City staff & public <br />Immediate Reporting <br />Hazards, damage & site conditions reported instantly <br />Emergency & Maintenance Staffing <br />Primary Maintenance Contact 4 Designated <br />technician on call throughout the season <br />Backup Contact 4 Continuity of service <br />guaranteed <br />Lighting Inspection 4 Regular checks of all <br />installed décor & lighting <br />Repair & Replacement 4 Defective components <br />addressed immediately <br />Timer & Electrical Checks 4 Nightly operation <br />confirmed <br />Emergency Response 4 Rapid dispatch for <br />outages & weather events <br />City Request Response 4 Maintenance tickets <br />addressed within required timeframe <br />Miami Holiday Lights will provide the City with a full emergency contact list — names, positions, phone numbers, <br />and emails — for the account manager, field supervisor, maintenance contact, and event representative prior to <br />project commencement. <br />RFP 26-04-01 3 Citywide Holiday Lighting & Decorating…34