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performed,and at any time upon request; Contractor shall furnish to the City certificates of <br /> insurance evidencing the minimum required coverage and shall be appropriately endorsed <br /> for contractual liability,with the City named as additional insured. All policies shall contain <br /> a waiver of subrogation endorsement. All policies and certificates shall be in forms and issued by <br /> insurance companies acceptable to the City Manager or his designee. All insurance policies and <br /> certificates of insurance shall provide that the policies may not be canceled or altered without thirty <br /> (30) days prior written notice to the City. Contractor shall also require and ensure that each of its <br /> sub-contractors providing services hereunder(if any)procures and maintains,until the completion <br /> of the services, insurance of the types and to the limits specified herein. ANY EXCEPTIONS <br /> TO THE INSURANCE REQUIREMENTS IN THIS SECTION MUST BE APPROVED IN <br /> WRITING BY THE CITY. <br /> 8. WARRANTY OF SERVICES. Contractor warrants and guarantees that all hardware <br /> and software included in the Services provided under this Agreement shall be free from material <br /> defects in design, materials, and workmanship and will function, under normal use and <br /> circumstances,during the entire term of this Agreement,including the initial term and any renewal <br /> terms. If defective hardware and/or software is found,Contractor shall respond and investigate the <br /> issue before the end of the next business day after being notified by the City. In such an event,the <br /> Contractor shall promptly either correct or remove such defective hardware and/or software and <br /> replace it with non-defective hardware and/or software within three (3) business days of first <br /> written notice from the City. Contractor shall bear all direct and indirect costs of such removal or <br /> correction of the defective hardware and/or software. Additionally, all application/service support <br /> calls shall be included during the entire term of this Agreement including the initial term and any <br /> renewal terms. Finally, any future solutions' enhancements shall be made available to the City at <br /> no additional cost. <br /> 9. TERMINATION AND REMEDIES FOR BREACH. <br /> A. If,through any cause within reasonable control,the Contractor shall fail to fulfill in <br /> a timely manner or otherwise violate any of the covenants, agreements or <br /> stipulations material to this Agreement,the City shall have the right to terminate the <br /> Services then remaining to be performed. Prior to the exercise of its option to <br /> terminate for cause, the City shall notify the Contractor of its violation of the <br /> particular terms of the Agreement and grant Contractor thirty(30)days to cure such <br /> default. If the default remains uncured after thirty(30)days the City may terminate <br /> this Agreement,and the City shall receive a refund from the Contractor in an amount <br /> equal to the actual cost of a third party to cure such failure. If Contractor fails, <br /> refuses or is unable to perform any term of this Agreement, City shall pay for <br /> services rendered as of the date of termination. <br /> (i.) In the event of termination, all finished and unfinished documents, data and <br /> other work product prepared by Contractor (and sub-Contractor (s)) shall be <br /> delivered to the City and the City shall compensate the Contractor for all <br /> Services satisfactorily performed prior to the date of termination, as provided <br /> in Paragraph 4 herein. The City shall not be liable for any claimed <br /> consequential or indirect damages, including but not limited to recurring <br /> monthly charges beyond the effective date of termination. <br /> �C'1j6-042 TSO •BILE Page 4 <br />