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Dec Ga 99 07:16p VML Enterprises 305 350 9131 p-5 <br />�.�Enterprises, Inc. <br />Technology for the 21" Century. <br />HARDWARE AND SOTWARE MAINTENANCE CONTRACT <br />Between the City of Sunny Isles Beach and <br />VML Enterprises, Inc. <br />Effective December 3, 1999 <br />solwl7'"' <br />A. Hours of Regular Routine Maintenance will be conducted on a Weekly <br />Service 4 hour per week basis <br />B. Services Provided Cleaning of Equipment as needed, <br />Disk Defragmentation, Surface Scanning, System <br />Conflicts, Consulting, Software Optimization, Hardware <br />Support, Software Support, System Maintenance as <br />needed <br />C. Company Representative <br />VML Enterprises, Inc. representative shall be <br />Joseph Ramdath. Any other representative/s (excluding <br />Michael Volovitz) are subject to the approval of the City <br />Manager <br />D. Additional Services <br />Additional services requested by the City will be <br />Provided by VML Enterprises, Inc. within 24 to 48 <br />hours notice. Additional services shall be compensated <br />at the same rate as regular services <br />E. Travel To and <br />The vendor shall be paid only for work <br />From Work Site <br />performed at the Government Center, not for travel time <br />F. Hourly Rate <br />The hourly rate for all computer related services <br />shall be $90.00. All services will be paid after <br />services are rendered. The vendor will bill on a monthly <br />basis, showing hours and dates of service and the City <br />will process a payment within 15 days of receipt of bill <br />G. Term of Agreement <br />The term of this agreement shall be <br />approximately 12 months (terminating December 3, <br />2000) <br />H. Cancellation Clause <br />This agreement may be canceled by either party <br />with 30 days written notice <br />825 Brickell Bay Drive, Suite 1847, Miami, Florida 33131, (305) 381-6103 / (305) 350.9131 fax <br />