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EXHIBIT B PROJECT MANAGEMENT, INSTALLATION AND TRAINING SUPPORT SERVICES AND FEES 1. Project Management Services New World shall act as Project Manager to assist Customer's management in implementing the Exhibit A software. This responsibility will include documenting, coordinating and managing the overall Implementation Plan with Customer's management and the Customer liaison. Project Management Services include: (a) a summary level Implementation plan; (b) a detail level Implementation plan; (c) revised Implementation plans (if required); (d) monthly project status reports; and (e) Project Status meetings · a project review (kickoff) meeting at Customer's location · progress status meeting(s) will occur during implementation via telephone conference or at Customer's location; and · a project close out meeting at Customer's location to conclude the project. To implement the Exhibit A applications, the project management fee will be $15,000. 2. Training and Installation Support Hours Recommended Allocating adequate support service hours for each application of Licensed Standard Software listed on Exhibit A is not only recommended but also is critical for a successful installation of and training on each application package. Based on the Licensed Standard Software listed on Exhibit A, 540 hours of New World installation and training support services have been allocated. A voiding or minimizing custom or modified features will aid in keeping the support costs to the amount allocated. Customer agrees to reimburse New World for support trips canceled by Customer less than ten (10) days before the scheduled start date to cover New World's out of pocket costs and lost revenues. The recommended installation and training support services include: (a) Installation of each package of Licensed Standard Software; and (b) Customer training and/or assistance in testing for each package of Licensed Standard Software. The project management, training and installation support services are performed at Customer's premises and/or at New World national headquarters in Troy, Michigan (e.g., portions of project management are performed in Troy). 3. Other Installation Service Fees A flat rate fee is charged for quality assurance of the Customer's existing iSeries 400. This fee does not include hardware and/or third party product costs. Whenever possible, this work will be done remotely, resulting in savings in travel costs. If an on-site installation review is required Customer will be responsible for the actual travel costs. (a) Hardware Quality Assurance Fee $4,000 TOTAL $4,000 CONFIDENTIAL (Rev S.L.&SA 11/99) City of Sunny Isles Beach, FL