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<br />Statement of Work for at least one year. However, you may not terminate Support Line if you have <br />elected to continue feature support. <br /> <br />We may withdraw Service for a support group on the Supported Products List on three months' <br />written notice to you and your IBM Business Partner. Other changes to the Supported Products List <br />(for example, addition of new products or deletion of products at their end of currency date) will be <br />posted to the Supported Products List at htto://www.ibm.com/serviceslsVDroducts as they occur. <br /> <br />If we withdraw or either of us terminate a Support Line Service or optional feature as provided in this <br />Statement of Work, and it is a Service or feature for which you have prepaid and we have not yet fully <br />provided to you, you may request a prorated credit from your IBM Business Partner. This will apply if <br />IBM withdraws support for an entire support group but not if we simply withdraw support for individual <br />products. <br /> <br />AS/400 Software Services <br /> <br />Alert provides automatic weekly notification of the following for selected IBM Products: 1} High <br />Impact and Pervasive Authorized Program Analysis Reports (called "HI PER APARS") <br />and 2} any Program Temporary Fixes we discover to be defective (called OPE PTFs"). We provide <br />notification via your choice of available delivery methods. <br /> <br />Z125-5766-11 11/2002 (MK076) <br /> <br />12/05/2002 <br /> <br />Page 7 <br />