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<br />UI-,U-lUUU IU:lIAM FROM"
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<br />N34 P004/009 HOI
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<br />RESPONSIVf;NEiSS
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<br />24-liOU1'l DISPATCHING
<br />We will, 1\1 YOU! request, provlda you with ilCCe5S to o"'Scl'viec vin olis,c(,lJn and our OTISLINE() 24-hllur, yeW'.roumJ
<br />di!'ipnlChin~ service, In the event a Unil rnnlfuncli()n occw'S between regulor eXllDlillutions, you will bl,; able to place a
<br />service (;1'111 on e*8ervicc or through 1\1\ OTlSLlNEG' CLlSlomCI' service repn;scnUttlvc, who witl. :it yom Tcqtle-St, dispatch
<br />an txnmlner to perform 6Grvi<::e, In lhe even! Olis receives an ADA cull out~ide. of regular working hours, Oris shl\1I
<br />mnke at least onB ntlernpt to C01Unct a building reprcsentalivu for an ns:;e.sSnlc.lH of Ihe sihHUlon :ln~ Autht)rlziltion to
<br />respond 10 Iha oall. If Olis is unnble 10 ra,ch n buildiug ropresenlative, Oli. shall ,espond 10 lhc ADA eal1. The vIsit will
<br />be Irented os. Callback oUlslde of regulu, working hou'..
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<br />COMMUNICATION
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<br />ClISTOMER I'lEPRJ:SEiNTATIV~
<br />As a service 10 you, nnd III yow req\lc~t 110 Otis tepresonmllvp,. will be uvnllablc (0 discuss with yon your elevator need~
<br />in the arej}.!! of modemi:ll1tion. trl1rfl~ handling nbllily, recommc.nd:uions Ilnd re'luirr.ments arCade authoriti~s, proper use
<br />Rod C:U'c of thc Vnlts, Ilnd the OMMS(' progrl\m. There Is no .dclitioncll chnrge for chi, consuhing sarvioe. bUt hy mnklng
<br />this service Rvailoblo to you, Olin does not assulnes any dUlY to worn,
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<br />REPORTS - ,,'SERVlCE
<br />We willu,e the OMMS" p,osrnm 10 record complelion of m.inlennnee procednres. We will. at your ,cquest, p,avlcle
<br />you ller.~ss to c')'Service via Oti~,com. You wilt be able to QCcess t\velve (12) O1omhs of rcpnir. completed mahtteni\ncc.
<br />proGcdum i1nd service cAlI history ror 11m Unit(s). You will be re~pongibll> for ohtainlng Inlernet access to use e*Scrvice.
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<br />SAttETY AND ENVIRONMl:.NT
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<br />SAr-ETY TESTS - TRACTION ELEVATORS
<br />We will pel'iodicnllY 6xtHl'IIne sufety devlct}S ilnd governors of Ih~ Units, We will conduct nH ann\llllllO loael tela nnd
<br />perform at c:nch fifth yenr n futl lORd, full speed (est of llnfety mechnoismll, overspt'le:d govC'.rnors, :md cor and
<br />counterweight buffnrs, If rcqllirad, the govcmol' will bB rccnlibnned und scnled for proper lripping ~pced, and c1e....nlor
<br />c:\r bAlnnces will be checked,
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<br />As required by Code, or Once every fivo YCllrs at n minimum, we will mOQsure Ihr. coaled steel bBlls for factor of safety
<br />using 0 melhod npproved by the m,nufAclurer.
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<br />SAFETY TESTS - HYORAUI_IC ELEVATORS
<br />We wHl conduct an nnnunl no loud test and Qnnunl pu',Ssure rcHef valve! test.
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<br />SAFETY TeSTS" ROPEiD HYDRAULIC F-LEVATORS
<br />We will periodlcolly exumlna SAfety devices A.ld govc,nors or Ihe Uni~ We will conducl nll .nmml no loud laSt. nnnuAI
<br />pn:ssuro relie.f valve te~lt, nnd perform nt each l'iflh Y6i\T A full luud, f\lll flpecd tegt ofsufety mCGhunism~, oW:rspeed
<br />governors, snd CST buffel~, If ,equirad, Ihe govcrnor will be ree,lIuruled Alln ...010<1 for proper Irlpping specd.
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<br />SAFETY TIlIITS
<br />W. will cOllduet the .bov. satelY lest' to comply wi~\ Ihe npplicabla !lIuVDtor Code ~nd pny nssoe\ated f..es In effoet a,
<br />Ole dBle of signing Qf this ngreemenl.
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<br />FIREFIGHTERS' seRVIOE Tc;ST
<br />If the "'luipmant hns fj,cfighter', sc,vlce. yon nSSllme respon,ibllilY for pc,forming Slid ke.ping ~ reeo,d of sny Code
<br />cequhecl teslc; and for the mnlntennnce .Hld flll\ctloning of IhG l1moke and/or heat detectors,
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<br />SAFETY TRAINING
<br />We willlnstrum our peraonncllO use npplopl'll\t6 pl\rsonnl protcclion equipment tIl\d follow snfe work practlce.s.
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<br />ENVIRONM,"NTAL PROTECTION
<br />Olia endenvorR to l'eduee eeneration of waslt; moterlals, to minimi:-:e l'isks (0 'he environmollt, customers, IhC,\ g&nernl
<br />public nnd Oils employee.. nnd 10 comply wllh nil fede,sl and slnle cnvlrQnmentnllaws nnd regutnlions. MalOrinl SnfRly
<br />Dnlll Shent (MSDS) Mnnusls Are Av,i1able for ,eview nl your request.
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<br />You nSSllmO l'e~onsiblllty for retnQvlll of Wllstes, including but not limiled 10 hydraulic oil, asbe~lo!l, etc.. n~ it is not p:\rt
<br />of this Contmct.
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<br />MAINLINE OISCONNJ:CTS
<br />You ngrae to ensuse a qU8lificd alcwiei,n to s,",vice a1len,1 ooce annually tha elev~tol' mninlinr. disconnr.cl. 10eMed in
<br />'he BlcVlllor equipment room. .
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<br />l!l OTIS nLBVATO~ COMrANV. 1995, 1997 All ~IBh" R.."YC~ Imp"l po"n MNT.OM (0"17105) l'rop""IU (,lFQI04SS Puge 3 of 8
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