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To pT�n <br />easons <br />To Choose Aetna U.S. Healthcare <br />1. DocFind* — Updated three times a week, our online <br />provider directory helps you locate participating providers, <br />including primary care physicians, specialists, dentists, <br />hospitals and pharmacies by clicking on DocFind on our <br />website (www aetnaushc.com). <br />2. Wellness and Cancer Screening Programs — Our wellness <br />programs help you meet personal health goals, such as <br />developing good nutritional habits and quitting smoking. Our <br />breast, cervical and colorectal cancer screening programs help <br />to detect cancer in its early stages. <br />3. Electronic Referrals — Many participating providers can <br />now forward referrals to your specialist electronically — <br />eliminating the need for paper referrals. With electronic <br />referrals in place, providers can utilize our innovative E- Pay'" <br />system to submit claims electronically, resulting in more <br />accurate and timely processing and payment. <br />4. Informed Health* Line* — Staying informed is one step you <br />can take toward meeting the challenge to stay healthy. Our <br />24 -hour toll-free Informed Health Line is your direct link to a <br />team of experienced registered nurses who can provide health <br />information, coaching and support on a variety of health <br />issues — anytime, day or night. <br />5. Women's Health for Life Programs — Female members can <br />take part in programs designed to promote their health and <br />well-being from adolescence through the senior years. These <br />programs include direct access to participating gynecological <br />providers; the L'il Appleseed* Maternity Management <br />Program; nurse case management; a menopause program that <br />offers annual osteoporosis screening; educational information <br />on staying healthy and avoiding health risks, and more. <br />6. InteliHealth® — From the Aetna U.S. Healthcare website <br />(www aetnaushc.com), link to the award - winning <br />InteliHealth website (www.intelihealth.com). Visit <br />InteliHealth to complete a personal Health Risk Report <br />and get health information, along with nutrition and fitness <br />tips. Members can also get discounts on products through the <br />online InteliHealth Healthy Home° store when they link to <br />InteliHealth through the Aetna U.S. Healthcare site. <br />7. Healthy Outlook Program® — This program helps partici- <br />pating providers identify, monitor and educate members with <br />chronic conditions like asthma, heart failure, diabetes or low <br />back pain, helping members to learn to better manage these <br />conditions and improve their quality of life. Nurse case <br />managers monitor patient progress and members receive <br />screening reminders and disease - specific educational <br />materials. <br />8. Three Easy -to -Use Programs <br />The Vision One® ** discount program offers you discounts on <br />eyewear and related products. The Natural Alternatives" <br />program offers you savings on acupuncture, chiropractic care, <br />nutritional supplements and massage therapy. The Fitness <br />program provides special membership rates on health clubs <br />and savings on home exercise equipment. <br />9. National Medical Excellence Program* — Through this <br />unique program, we provide eligible members with access <br />to nationally respected physicians and facilities if treatment <br />for a complex illness or injury is not available locally. When <br />precertified, care will be covered (less applicable copayments). <br />Related transportation expenses may also be covered, <br />including an allowance for a companion. <br />10. Coverage for Out -of -Area Dependents — You can relax <br />knowing that your eligible dependents have the same quality <br />protection you do — even if they live away from home. If your <br />eligible dependents live within another Aetna U.S. Healthcare <br />HMO service area, they can choose a participating provider in <br />their own service area. <br />*Informed Health Line nurses cannot diagnose, prescribe or give medical advice. Contact your physician with any questions or <br />concerns regarding your health care needs. <br />* *Vision One is a registered trademark of Cale Vision. <br />Aetna U.S. Healthcare is a for - profit HMO. <br />This material is for informational purposes only and is neither an offer of coverage nor medical advice. It contains only a partial, general <br />description of plan or program benefits and does not constitute a contract. Consult your plan documents (Schedule of Benefits, Certificate <br />of Coverage, Group Insurance Certificate) to determine governing contractual provisions, including procedures, exclusions and limitations <br />relating to your plan. All the terms and conditions of your plan or program are subject to applicable laws, regulations and policies. The <br />availability of a plan or program may vary by geographic service area. All benefits are subject to coordination of benefits. Aetna <br />U.S. Healthcare does not provide health care services and, therefore, cannot guarantee any results or outcomes. Participating providers <br />and agency nurses are independent contractors in private practice and are neither employees nor agents of Aetna U.S. Healthcare or its <br />affiliates. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change without <br />notice. Natural Alternatives and Vision One, discount -only programs, and the Fitness program, a rate - access program, may be in addition <br />to any plan benefits. Natural Alternatives, Vision One and Fitness providers are solely responsible for the products and services provided <br />under the discount program. Aetna U.S. Healthcare does not endorse any vendor, product or service associated with these programs. <br />Benefits may be provided or administered by: Aetna U.S. Healthcare Inc., Aetna U.S. Healthcare Inc. (DE), Aetna U.S. Healthcare of <br />California Inc., Aetna U.S. Healthcare of the Carolinas Inc., Aetna U.S. Healthcare of Georgia Inc., Aetna U.S. Healthcare of Illinois Inc., <br />Aetna U.S. Healthcare of North Texas Inc., Aetna U.S. Healthcare of Washington Inc., Aetna Life Insurance Company, U.S. Health Insurance <br />Company and /or Corporate Health Insurance" Company. The information in this document is subject to change without notice. <br />In case of a conflict between your plan documents and this information, the plan documents will govern. <br />[Atna <br />US Healthcare' <br />0077 -5/00 ©2000 Aetna U.S. Healthcare Inc. <br />