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RFP No. 17-04-01 Informational Touchscreen Kiosks and Software Services
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Last modified
5/25/2017 3:23:13 PM
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5/25/2017 3:23:13 PM
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CityClerk-Bids_RFP_RFQ
Project Name
Informational Touchscreen Kiosks and Software Services
Bid No. (xx-xx-xx)
17-04-01
Project Type (Bid, RFP, RFQ)
RFP
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STarta0 K <br /> Technical Proposal Content: <br /> 1. BI and integrations for data are managed through Pentaho for centralized analytics on a MS SQL server. Local caching takes <br /> place for content playing on screens. <br /> 2. Server Environment <br /> a. Cloud Services that can be chosen by the client include: <br /> i. Video Analytics-Quividi-Encrypted through https and has REST API (JSON)for access. <br /> ii. Wayfinding-API Available on machine. <br /> iii. *Verbal Commands—API structure ready with microphone kit. <br /> iv. WIFI Analytics—Gozone WIFI <br /> v. Pentaho-Nexigen Cloud-CyrusONE Data Center West 7th <br /> 3. Network systems for WIFI are either supplied by client or we can provide the following vendors: <br /> a. The entire smartLlNK Kiosk sits behind a VPN endpoint-Fortinet 60e <br /> b. Ruckus <br /> c. OPEN MESH format <br /> d. We ensure that any vendor we choose meets the security requirements needed and account for usage now and in <br /> the future. <br /> 4. Desktop Platform-2 x Intel 15,256GB SSD,8GB Ram—5 Year warranty <br /> 5. Desktop Software-Labtech, Forticlient AV/Content Filter,Wayfinding,Quividi Analytics engine,encrypted with bit locker, <br /> sits behind vpn appliance. • <br /> 6. Authentication can be integrated into your AD or is local Auth. We control Auth through Labtech which is running in the <br /> nexigen data center in Cyrus One.This is a highly secured environment with management available through 3 tiered layered <br /> SCADA multi vpn access. <br /> 7. Browser access is available as the way finding files are html and the admin section is through a browser. We are currently <br /> using the latest versions of Chrome and IE without issue. <br /> 8. Pentaho allows us to integrate with other platforms. All changes go through a strict change control (Change Management) <br /> process which involves client sign off. <br /> 9. Web servers are of course supported. <br /> 10. Hardware and storage requirements are based on the tools the client chooses to involve. Environmental analytics,video <br /> analytics,Wifi analytics and more are stored in multiple cloud services each with its own storage requirements. <br /> Addition Technical Content: <br /> 1. Security <br /> a. We can authenticate with CAS or any other means in which Microsoft windows 10 supports. We then need to <br /> translate that back to the other systems. <br /> b. Data encryption in transit is controlled through the VPN back to the nexigen central system which allows for 0 <br /> access other than the tenant. It allows access only to this tenant on this vpn through 4 x 1 Gbps links. We monitor <br /> this firewall with SIEM and threat detection systems which perform analytics against IP reputation,and heuristics. <br /> We staff a SOC which monitors this actively continuously. <br /> c. Data backups are done regularly and are encrypted in transit and at rest and are only accessible with a master key. <br /> d. Describe Breach Protocols <br /> i. Sensors exist with electronic locking system which alert personnel upon access. <br /> ii. Our security response standards follow the NIST Cyber security response protocols. We map to NIST <br /> SP800-61r2. We utilize a 6-stage incident response procedure with on staff forensic and incident <br /> response engineers. <br /> 10 <br /> smartLINK proposal for Services <br /> 17-04-01 <br />
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