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Bright'1iew <br /> 411 <br /> Transition to BrightView <br /> We will perform a detailed site profile for each property, prior to the start-up to <br /> help us understand your expectations. We will then set specific goals for the <br /> upcoming year and finalize a communication process with your dedicated <br /> Account Manager including: <br /> o Clearly establish expectations using contract specifications and current <br /> knowledge of site management <br /> o Establish a regular communication process (meetings, reports, etc.) <br /> o Present schedule of operations in Gantt format <br /> o Identify ALL special situations, issues, areas & processes <br /> o Clearly establish a base safety process and site specific processes <br /> o Document a process for out of scope work (P.O., sign-off, billing) <br /> o Share emergency call process <br /> o Benchmark existing site status, conditions and opportunities <br /> KEY GOALS AND PRACTICES THAT MAKE A DIFFERENCE <br /> o CONSISTENT EXECUTION DAILY <br /> o CRISP LINES AND CLEAN BED EDGES <br /> o EVENLY CUT TURF BY ALTERNATING MOWING PATTERNS AND USE OF <br /> EQUIPMENT TO IMPROVE THE RUT PATTERNS <br /> o CREATE SYMMETRICAL TREE RINGS <br /> o COMPLETE BLOWING AND CLEAN UP <br /> o COMPREHENSIVE TRIM SCHEDULE TO SUPPORT INDIVIDUAL PLANT <br /> GROWTH <br /> o PROACTIVE IN OUR OBSERVATIONS AND CREATE ENHANCED LANDSCAPE <br /> PLANS FOR REVIEW <br /> o PARTNER IN PRIORITIZING IMPROVEMENTS AND UTILIZE OUR DIGITAL <br /> ENHANCEMENT RESOURCES <br /> o QUARTERLY REVIEWS PRESENTED TO THE MANAGER TRACKING <br /> PROGRESS <br />