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contracted with Agero, Inc.,the largest roadside assistance provider in the United States,and AAA.We ® are also one of four towing companies that exclusively tow for AutoNation. We remain the perfect fit for many of our customer service oriented clients by maintaining a relatively new and immaculate fleet of environmentally sound tow trucks equipped with modern diesel engines that utilize Diesel Exhaust Fluid,which reduce the emissions of mono-nitrogen oxides.Also, in keeping with our corporate philosophy and the fact that we often transport our client's customers,our trucks are immaculate;our drivers are not permitted to smoke in our trucks, and they cannot show tattoos. I am proud to note that many of our customers nominated us for the American Towman Magazine Service Excellence Award this past year.This award is a testament to our excellent employees,the guidance provided by our ownership,and a dedicated management team that is always looking for ways to satisfy its customers and to professionally deal with a public that is often frustrated with the towing process.As in any professional organization,our management team participates in training programs such as the AAA World Class Management Training Program to ensure that Dolphin Towing remains at the forefront of the towing industry. While we are very proud of the growth, profitability and financial stability our company has achieved, we are equally proud of our company commitment to environmentally conscious practices as well as our involvement in local betterment programs, both of which allow us to give back to our community. Details of these efforts will be discussed in detail in our company profile. Recognizing that our tow trucks could raise the profile of worthwhile causes,we have used them to uniquely honor our country's veterans and to raise breast cancer awareness and commemorate breast cancer victims, survivors and their families, by decorating our trucks(photos attached).This is just one example of our ® commitment to engaging with the community in a meaningful way. Thank you for considering our proposal. Hopefully,you will select us to provide the City of Sunny Isles Beach with towing services that we know will reflect well on Dolphin Towing and the city. .}�Y.1 rte...♦_, r ' y.,,a_. T. t ` -N^ .. _' -,: o- ._f- DA Q, �t __i. @a`dm4t44,30 .7'41'''.. - ` ^, moi: f0. { '()l d '...2.4.....,08"d fit` ..}}.� v +" ,a, AS`1::',... i. S " S y 4' 'l 4 y4 � "' -ys �k��T,,....,. Av„ �s -'Aft'..,j.,'Q e x' { S' ,;,.;,.,,,57. ,. yo°a,E y�r. r?V..? t N 4::,,t s.,2• . : •�`Yr)ty 1,QV. 4it T4 $y 31t n' v