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Bid No. 19-08-02 <br />Janitorial Maintenance Services for City of Sunny Isles Beach <br />ii <br />9/23/19 <br />Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this <br />proposal. <br />Table of Contents <br />Letter of Interest ...................................................................................................................................... 1 <br />1. Company Information ......................................................................................................................... 3 <br />Organizational Chart .......................................................................................................................... 3 <br />Corporate Leadership ......................................................................................................................... 4 <br />2. Qualifications ........................................................................................................................................ 5 <br />3. Staffing ................................................................................................................................................... 8 <br />Contractor On-Site Staffing Plan....................................................................................................... 8 <br />Manpower Shortage Coverage ........................................................................................................... 8 <br />Staff Placement and Management ..................................................................................................... 9 <br />Key Personnel ........................................................................................................................................ 11 <br />Project Manager (PM) ....................................................................................................................... 13 <br />4. Approach / Methodology .................................................................................................................. 15 <br />Understanding ....................................................................................................................................... 15 <br />Contractor Quality Control Plan ...................................................................................................... 15 <br />Tracking Accountability and documenting our Process ................................................................. 15 <br />Inspections ......................................................................................................................................... 16 <br />Process Improvement........................................................................................................................ 16 <br />JOliva Training Program ...................................................................................................................... 16 <br />Chemical, materials, equipment and machinery ............................................................................ 17 <br />5. References ........................................................................................................................................... 26 <br />6. Any Exceptions (Bid Terms) ............................................................................................................ 27 <br />7. Certificate of Insurance ................................................................................................................... 28 <br />8. Completed Contract Forms ............................................................................................................. 29 <br />