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Project Approach and Understanding Terracon's success with this type of contract stems from an experienced -based approach, led by senior professional engineers, that reacts responsively to schedule demands, produces complete and reliable technical reports and proactively implements cost control measures. We commit to the City that same level of service for the duration of this contract. Innovative Concepts Terracon is always looking towards technology as a means of increasing our effectiveness and transparency for our clients. Terracon has full connectivity between our field personnel on the project, office engineering staff, and our clients. Each of our field personnel are equipped with a laptop and a smartphone to streamline and expedite �, 0 communication related to our services. This technology optimizes our communications with our clients and ensures critical information is transmitted quickly to the project team. In order to receive and provide instant communications directly to/from a project site during construction and to expedite resolution of non-conformance issues, Terracon personnel utilize their laptops so that report forms can be filled out and, if necessary, copies of project drawings can be annotated to reflect observation locations and constructed conditions for ease of reporting and clarification of site conditions. Terracon is always looking towards technology as a means of increasing our effectiveness and transparency for our clients. One example is the "Site Safety Check- 7r In" app on Terracon smartphones. Terracon project managers and supervisors are expected to perform field visits and safety inspections on staff in the field/plants. The inspections are performed on the app which provides a safety checklist that the inspector completes and then downloads for distribution to the appropriate employees to review. Another app developed by Terracon allows all employees to report "near -misses" on their smartphones so these incidents can be shared and researched to prevent similar near -misses or injuries. Terracon's GeoReport replaces the old-fashioned paper-based, static, bound report that has been used for over a century. This new web -based 4 s.=' approach facilitates real-time collaboration and encourages innovation. °G,T AL GeoReport brings information and opinions to the design team, owner, and all stakeholders as they are occurring. All parties can join in the V. communication. Decision-making occurs collaboratively and is faster, more informed, and more efficient. lrelrm con City of Sunny Isles Beach — RFQ No. 20-07-01 1 Continuing Professional Consulting Services (CCNA) 13