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Page 19 of 26 Revision Date: 09/28/2022 Document #: QOP 100.01 <br /> <br />5.5 Coastal Printing <br />1730 Independence Blvd <br />Sarasota FL 34234 <br />941.351.1515 <br />www.coastalprint.com <br /> <br />Coastal Printing will assist in the production of all necessary requirements related to <br />FPL. Reference the FPL Supplement to this Disaster Recovery Manual for details. <br />Coastal Printing will be granted access to our storefront orders via email notifications, <br />Four51 password and hard drive back-up of storm maps during pre-hurricane <br />preparations. <br /> <br /> <br />Jim Schoff <br />Prepress Manager <br />Cell: 941.539.4288 <br />Phone: 941.351.1515 <br />Email: creo1@coastalprint.com <br /> <br />Gail Knight <br />Prepress – proof assembly / QC <br />Cell: 941.330.5921 <br />Phone: 941.351.1515 <br />Email: gail@coastalprint.com <br /> <br />Brian McDonald <br />Controller <br />Cell: 941-725-9990 <br />Direct: 941-359-2414 <br />Email: brian.m@coastalprint.com <br />Howie Leibowitz <br />General Manager <br />Office 941-351-1515 <br />Cell 727-494-2327 <br />howie@coastalprint.com <br /> <br /> <br /> <br />5.6 Phone System Down <br /> <br />Objective: <br />To continue operating and servicing customers if the phone system is inoperable. <br /> <br />Procedure: <br />Test the phone system. If the facility phone system is down, the Customer Service <br />Team will coordinate operating measures via cell phone. <br /> <br />Operating: <br />Sales staff and Customer Service team will contact customers that currently have work <br />in house, to inform them of the phone outage, and reassure them regarding their jobs. If <br />phone service will be interrupted for a long period of time, it may be necessary for sales <br />staff to contact all customers and inform them of the outage. <br /> <br />Resource Plan: <br />Every available cell phone will be utilized. Normal operations will be resumed when <br />phone lines are repaired. <br /> <br />