Prestige Auto Transport Towing & Recovery Inc.

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L{TY O,,- � y,5Ly � CITY OF SUNNY ISLES BEACH 18070 Collins Ave. I Sunny Isles Beach, FL 33160 305.792.1707 1 sibfLnet I Purchasing@sibfl.net Z 19. Applicant is presumed to be familiar with all laws, ordinances, rules, and regulations that may in any way affect the work. Ignorance on the part of the Contractor will in no way relieve him from responsibility. 20. Inappropriate decals on tow trucks to be removed. City reserves the right to determine what is inappropriate. 21. To ensure the safe transport of individuals towed, the towing company will conduct the following background of all tow truck drivers: ■ Annual drug testing at a facility approved by the City. Submit copy of valid Florida driver's license to the City for an annual driving history review. 22. FDLE criminal history (FDLE website). The report will be submitted to the City for approval. The City will consider the totality of the circumstances with emphasis on any felony convictions or convictions of moral turpitude including but not limited to drugs, domestic violence, weapons offenses and sexual offenses. 3.4 DROP FEES & CITY'S RIGHT TO CANCEL TOWS OR ORDER RELEASE OF VEHICLE Drop fees occur when a vehicle owner arrives on the scene of a tow and the vehicle has been engaged (hooked) by the tow truck, but the tow truck has not left the scene. Although Florida law allows towing companies to assess a drop fee (of not more than 50% of the posted towing rates), the City's towing companies have agreed to voluntarily waive all drop fees. The same identification that is required to retrieve vehicle from a tow facility is required for drop fees to be waived. Contract Manager or designee reserves the right to cancel a tow on the scene before vehicle is attached to wrecker. Contract Manager or designee also reserves the right to order the release of an already impounded vehicle. 3.5 RESPONSE TIME The awarded Bidder shall arrive at the site within thirty (30) minutes (for Emergency), and forty-five (45) minutes (for non -emergency) calls. Proposer shall assess the call for service immediately, if the proposer is unable to meet their obligation within the thirty -minute time limit, the proposer shall immediately call the requesting department back and notify them that they cannot respond in a timely manner. The proposer shall call designated City -approved subcontractor to respond to the City's call. Subsequently, the City representative making the tow request shall be appropriately notified of the call's successful hand-off to subcontractor. 3.6 PERFORMANCE FEE The Performance fee will insure that the Contractor provides prompt response to City's requests to tow vehicles and provide the services herein agreed to. Repeated penalties may be subject to contract termination, per City's discretion. Penalties shall be assessed ■ , • 1 �� JWX rim RFP # 23-05-02 18 I �.