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Sample Inspection Form.................................................................................................................................70 <br />Employee/ Services Log.....................................................................................................................................71 <br />Equipment, Chemicals, & Products..................................................................................................................74 <br />Suppliers...........................................................................................................................................................74 <br />Chemicals........................................................................................................................................................75 <br />Safety Data Sheets “SDS”...............................................................................................................................76 <br />Microfiber Technology....................................................................................................................................77 <br />Equipment List..................................................................................................................................................78 <br />Floor Care.........................................................................................................................................................82 <br />Floor Care Equipment.....................................................................................................................................83 <br />Emergency Reponse..........................................................................................................................................84 <br />9.Quality Control and Safety Program............................................................................................................85 <br />Quality Control....................................................................................................................................................85 <br />Measurement Tools.........................................................................................................................................86 <br />Reporting..........................................................................................................................................................86 <br />SFM’s Internal Communication System........................................................................................................92 <br />Client Ticket System........................................................................................................................................93 <br />Employee Tracking.........................................................................................................................................93 <br />10.Policies & Procedures................................................................................................................................94 <br />Human Resources Program...........................................................................................................................94 <br />SFM’s Hiring Format.........................................................................................................................................95 <br />Hiring Methodology........................................................................................................................................96 <br />Background Checks.......................................................................................................................................96 <br />Employee Satisfaction and Recognition Program......................................................................................97 <br />Drug Free Workplace Program......................................................................................................................98 <br />Employee Identification & Uniforms..............................................................................................................99 <br />UKG Time and Attendance System...........................................................................................................100 <br />11.Safety & Training Program......................................................................................................................101 <br />Safety Program.................................................................................................................................................102 <br />Employee Safety BBQ..................................................................................................................................104 <br />12.Distinctive Services Offered...................................................................................................................105 <br />Event Cleaning.............................................................................................................................................106 <br />Disaster Recovery Services..........................................................................................................................107 <br />High Disinfection Services............................................................................................................................108 <br />Community Involvement.............................................................................................................................109 <br />Page 3 of 111 <br /> <br />