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Be The Light Decor | RFP 26-04-01 — Citywide Holiday Lighting & Decorating Services Page 22 of 55 • FDOT permits and MOT compliance will be obtained for work within FDOT rights-of-way at the North City Entrance, William Lehman Causeway, and South City Entrance (Addendum 3, Q29). 7.3 Installation Sequencing Installation is phased to deliver a complete citywide program by 5:00 PM on November 16, 2026, with all elements programmed on timers to be lit by 5:30 PM nightly (RFP §3.1). • Materials, hardware, fasteners, and decorations are pre-staged at our warehouse and labeled by Sunny Isles installation zone. • Installation phasing by corridor and asset type to minimize lane closures and pedestrian disruption. • Trunk-only palm wrapping on Collins Avenue Medjool and Royal palms — 6 strands per Medjool, 8 strands per Royal — using a consistent 40-light strand spec for uniform appearance (Addendum 3, Q19). • Trunk and frond palm wrapping at Heritage Park, Samson Park, The Spot, and Government Center palms per Group 2 specifications. • Pole-mounted décor on the 161 A1A poles (22' standard height per Addendum 3, Q14) and Sunny Isles Boulevard poles; banded pole wrap methodology to maintain color uniformity along each run. • Oak tree wrapping (trunk and canopy) at Gateway Park — 15 strands per tree, uniform density across 22 trees, plus 8 date palms. • All entrance monuments and Gateway Park features installed per the approved design. • Electrical cabling routed neatly, using outdoor-rated extension cords (minimum 14-gauge, grounded — RFP §3.5). Cords secured, concealed where practicable, and managed to prevent tripping hazards (RFP §3.1). • All lifts and equipment supplied by the Contractor and operated by certified personnel. 7.4 Maintenance Plan — During the Holiday Lighting Season • 24-hour, 7-day primary and secondary point of contact during the Holiday Lighting Season (RFP §3.1). • On-site response within 8 hours of City notification (RFP §3.1) — well within the 24/7 emergency stand-by structure described in RFP §3.11 (2-hour technician availability for repair and restoration). • Weekly proactive inspection drives covering every installation zone; outages are detected by our team before public reporting wherever possible. • All lights and decorations functioning by 5:00 PM each day during the Holiday Lighting Season (RFP §3.1). • Ongoing repair and replacement of any defective or damaged lights or decorations at no additional cost to the City (RFP §3.1). • Reporting procedure: outages may be reported to the dedicated Project Manager by phone, text, or email, or to our 24/7 service line. A confirmation receipt and ticket number are issued within 60 minutes.