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C ON F I D E N TIAL | Rep r o d uct i o n , c o py i n g or us e w i t hou t p r i o r c o ns e n t i s s tric t ly p r o h i b i ted INSTALLATION The warehouse team oversees the installation of décor and lighting, ensuring that all items are properly loaded onto trucks and accounted for. Our experienced managers, each with two decades of expertise, will lead the installation teams. Each crew member will receive installation documentation that outlines power requirements and starting points, accompanied by descriptions and images of each area. Both installation and removal will take place within the specified timeframes. At Holiday Outdoor Décor, we believe in a hands-on, collaborative approach. Our team will work closely with you every step of the way, ensuring that all details and logistics are meticulously planned and executed. We'll be dedicated to: Working together: We value open communication and will partner with you to understand your specific needs and requirements. Planning: We'll ensure every detail, from pre-installation checks to final setup, is carefully considered. On-Time Installation: We're committed to delivering your Holiday Program on schedule, minimizing any disruption to your operations. All decorations will be fully installed , tested, and operational no later than November 2 nd. Our commitment doesn't end with installation. We understand that ongoing support is crucial. That's why we're available to you via phone or email, even during those "odd hours." We're confident that our team's expertise and dedication will exceed your expectations and look forward to building a strong and lasting partnership with you. All service requests will be resolved within 24 hours or less! MANAGEMENT PLAN Page 27 of 83 DESIGN We will review the scope of work and proposal with the team to ensure every detail meets the City of Sunny Isles Beach standards. R F P # 2 6 -0 4 -01 Hol i day L i g h tin g Cit y o f S u n n y I s les Beach