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TOSHIBA <br />2. Introduction <br />Client's acceptance of this SOS shall be authorization for Contractor's performance of the Project <br />Services set forth in this SOS. Contractor reserves the right to utilize Sub -Contractors and sub - <br />subcontractors (collectively known as "Sub -Contractors") in performance of the Project Services. <br />Contractor, including any Sub -Contractors shall be referred to collectively herein as "Contractor." <br />Contractor represents that all its Sub -Contractors (i) will be competent to perform the Project Services; <br />(ii) will exercise commercially reasonable standards in performing these Project Services; and (iii) will <br />have and will maintain all required licenses and permits; and (iv) will comply with all terms and <br />conditions applicable to Contractor in the performance of the Project Services. <br />The purposes of the SOS are to (i) specify the work to be completed by the Contractor during phases of <br />the Project; (ii) detail the obligations of the Contractor and the Client; and (iii) set forth the Project <br />schedule and fees. <br />Contractor has prepared this SOS to detail the scope of Project Services and costs for the Project <br />Services. <br />3. Project Objective <br />Based on the agreed -upon business requirements, Contractor will provide design, implementation, <br />training, and support services to the following locations: <br />18070 Collins Ave <br />Sunny Isles Beach, FI 33160 <br />4. SOS Addendums <br />The SOS Addenda are supplementary documents that detail the specific deliverables and <br />responsibilities of the parties. The relevant addendum is predicated upon whether Client's solution is a <br />cloud solution, non -cloud solution ("On -Premises"), or mix of both ("Hybrid"). The SOS Addenda <br />describe the Project Deliverables, Client and Contractor Responsibilities, Professional Services and <br />Licensing Fees, Project Plan, Support Escalation Process, Pricing Schedule, Business Requirements, <br />Functional Design, Change Order Authorization, and Solution Delivery and Acceptance. <br />A checkmark incorporates the referenced document into this SOS. <br />❑ Statement of Services - Addendum A (Cloud Solution). <br />❑X Statement of Services - Addendum B (On -Premises Solution). <br />❑ Statement of Services - Addendum C (Hybrid Solution). <br />TOSHIBA <br />Confidential Version 04/2712025 0.0 <br />Page 4 of 8 Client Initials <br />