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CM A R fo R G ov e RnMen t C en t e R A nn e x At 1 8 0 8 0 C ol l i n s A ve n u e | R eq u e s t fo R quAli f i CA ti o n s | no. 1 5 - 0 8 - 0 2 6Construction with a Personal Touch PROJECT APPROACH & UNDERSTANDING As part of our partnering procedure to resolve conflicts, MCM will create a Risk Management Plan that will layout foreseeable conflicts that could arise during the project based on our extensive experience with building similar projects under similar conditions. These issues are analyzed for the best possible solutions or for ways to minimize the risks in order to avoid the problem completely. MCM’s successful partnering history demonstrates our ability to resolve conflicts and maintain customer satisfaction, which is part of our ISO 9001 Certification discussed later on in the Quality Assurance section. We partner with our client, whether formally or informally, from the beginning of each project to assure there is a clear understanding that everyone will work as a team in the best interest of the project and, consequently, work to resolve all construction issues. MCM works hard to maintain great relationships with our clients, consultants and subcontractors so that issues and conflicts are resolved quickly without finger pointing. Below are examples of some of the issues we have encountered on some of our projects, and how we were able to resolve those issues by working in an atmosphere of mutual trust and cooperation to achieve a common goal: Miami-Dade ISD West Lot Multi-Use Facility - During excavation of the foundations on the north side of the garage, MCM encountered an unforeseen manhole used for the existing chiller lines that encroached into the proposed foundations of the parking garage. These chilller lines provide the main water supply for the Miami-Dade Governemnt buildings adjacent to the property, and, therefore could not be relocated. MCM proactively partnered with the structural engineer, suggesting that the spread footers be placed adjacent to each side of the chiller lines and then straddled with a grade beam. The building loads above the chiller lines would be transferred to the adjacent footers and not impact the lines. The structural engineer approved the suggestion and there was no additional cost to the owner. The following day the resolution was implemented in the field. No time was lost in the schedule since MCM and the project team addressed and implemented the solution quickly. At the Norman S. Edelcup Sunny Isles Beach K-8 project, the schedule was substantially impacted due to delays stemming from the late removal of on-site and overhead utilities by the local power and telecommunication companies. In an effort to prevent further schedule creep and to ensure the successful on-time delivery of this geographically important school, MCM along with the owner, Miami-Dade County Public Schools (MDCPS), met with utility companies to discuss all options for removal and relocation. It was during one of these meetings that MCM offered to install new underground infrastructure at no cost to the owner, in order to expedite removal of overhead lines which were preventing the completion of the buildings foundations. Material was supplied by the power company and MCM quickly moved to complete the work. In this instance, if MCM had not partnered with the Owner and the utility companies for a quick solution, the delay would have cost not only the owner and MCM time and money, but also would have resulted in the project team falling short on their promise to the community, incoming students and all other project stakeholders to deliver this school in-time for the new school year.