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<br />---- <br />---- <br />- - --- <br />--- <br />= :-:. ='='= <br />=='= ':' = <br /> <br />Statement of Work for ServiceElite <br /> <br />Both of us agree to add the following Services as part of our ServiceElite contract. <br /> <br />iSeries Software Services <br /> <br />Alert provides automatic weekly notification of the following for selected IBM Products: 1) High Impact and Pervasive Authorized Program Analysis <br />Reports (called "HIPER APARS") and 2) any Program Temporary Fixes IBM discovers to be defective (called "PE PTFs"). JBM provides notification <br />via your choice of available delivery methods. <br /> <br />IBM Responsibilities <br />IBM will provide you Alert notifications regarding each of your specified iSeries systems based on the parameters you choose when setting up this <br />Service. If you implement IBM Service Agent, IBM will tailor the maintenance information thai it provides to you for your specific environment. <br /> <br />Your Responsibilities <br />If you do not currently have an IBM Registration 10, you agree 10 obtain one at httos:llwww.ibm.com/accounUorofile/us?oaae=rea. The IBM <br />Registration 10 must be used to 1) access the Alert Web site, 2) set up your preferences for Alert notifications, and 3) indicate which type of <br />notifications you choose to receive. <br /> <br /> <br />As used in this Statement of Work, "you" and "your" refer to the Enterpnse Identified bel()w . . . . . . . . <br />...................., <br />Agreed 10 rr; /, Agreed 10:-:-:-:-:-:':-:-:-:- III <br />F 5 NNY ISLEo/r '-1" Internall,~1i:~~~~ ~~:i'W~'= ,lion <br /> <br />ICY'I"I?,! ,,< By ','...........'...' = I:) <br />:::::::..::.:.:.:.:,').~th;\m,Z' Iture <br />..................... <br />Name (type or print): <br /> <br />This 1) Statement of Work, 2) its applicable Transaction Documents (e,g., Attachments, Schedules, and Change Authorizations), and 3) the IBM Customer <br />Agreement (or an equivalent agreement in effect between us) identified below comprise the complete agreement regarding the Services described in this <br />Statement of Work and its applicable Transaction Documents and replace any prior oral or written communications between Customer and IBM. In entering <br />into this Statement of Work, neither party is relying on any representation that is not specified in the Statement of Work or the documents specified in the <br />preceding sentence, including without limitation any representations concerning: 1) estimated completion dates, hours, or fees 10 provide any Service; 2) <br />the experiences or recommendations of other parties; or 3) results or savings Customer may achieve. Each party accepts the terms of this Statement of . . <br />Work by signing this Statement of Work by hand or, where recognized by law, 9lectronically. .............:.:..... <br /> <br />::.~~ir>:::::: <br />...... ..... '." <br />. " <br />...... . <br />...... ............ <br />. ........ ........., <br />...~~......'.:........' , <br />...................., <br />.... . <br /> <br /> <br />Date: <br /> <br />Enterprise Number; 00722462 <br /> <br />Reference Agreement number: SSP4402 <br />Reference Allachment number: MAS27BT <br /> <br />Enterprise address: <br /> <br />17070 COlLINS AVE <br />STE 250 <br />SUNNY IS BCH FL 33160,3635 <br /> <br />IBM Address: <br /> <br /> <br />FORM <br />QENCY <br /> <br />Enterprise telephone number: <br />Enterprise billing Address: <br /> <br />,k-rrE.ST~ <br />. ~QI)\t A-'~ <br />,cd'!' CI."ci~.K ' <br /> <br />IBM CORPORATION <br />7100 HIGHLAND PARKWAY <br />SMYRNA. GA 30082 <br /> <br />AVNETINCAVNETINC <br />A P TT400 09263 <br />2021 LAKESIDE BLVD <br />RICHARDSON TX 75082,4301 <br /> <br />o , CITY ATIORNEY <br /> <br />2125,7228,052/2007 (MK076)) <br /> <br />conlract A451HS'(piepared 05/01/0716:55 AVMMORG) <br /> <br />Page 1 of 1 <br />