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<br />---- <br />---- <br />- - - -- <br />--- <br />- - --- <br />- - - --- <br />----- <br />---'- <br /> <br />Statement of Work for ServiceElite <br /> <br />80th of us agree /0 add the following Services as part of our Service Elite contract. <br /> <br />iSeries Software Services <br /> <br />Alert provides automatic weekly notification of the following for selected JBM Products: 1) High Impact and Pervasive Authorized Program Analysis <br />Reports (called "HIPER APARS") and 2) any Program Temporary Fixes IBM discovers to be defective (called "PE PTFs").IBM provides notification <br />via your choice of available delivery methods. <br />IBM ResponsJbilities <br />IBM will provide you Alert notifications regarding each of your specified iSeries systems based on the parameters you choose when seUing up this <br />Service. If you implement IBM Service Agent, IBM wilt lailor the maintenance in/ormaUon that It provides to you for your specific environment. <br />Your Responsibilities <br />If you do not currently have an JBM Registration ro, you agree to obtaIn one at hllos'II......-v"w,ibm com/accounVorofile/us?oaoe:::reQ The IBM <br />Registration 10 must be used to 1) access the Alert Web site, 2) set up your preferences for Alert notifications, and 3) indicate which type of <br />nOlifjca(ions you choose 10 receive. <br /> <br />Each of us agrees Ihat the complete agreement between us about these Services consists of 1) this Statement of Work and ils Change Authorizations and <br />Schedules, 2) the referenced Attachment, 3) supplementallerms referenced in any of the documents in 1 and 2 above, and 4) the referenced Agreement. <br />Accordingly, in entering into this Statement of Work you acknowledge that you are nol relying upon any representation made by or on behalf of IBM that <br />is nol fully and expressly set oul in the documents specified above, such as the results of any Services. By signing below, both of us agree 10 the terms <br />of this Statement of Work without modification. <br /> <br />As used in this Statement of Work, "you" and "your" refer 10 the Customer Company identified below. <br /> <br />Agreed to: <br />CITY OF SUNN <br /> <br />Customer Number: <br /> <br />o...~ <. L IJUQ.,l\ss+. Ci~ ""3" <br />., 1::2. S'I~ Ie> <br />00722462 <br /> <br />Agreed to: <br /> <br />~n:.rnalion.(5;achinefzo~rallon <br /> <br />C),-I:;,ulho"zed slgnalure <br />Name (type or pni1t1 y ~ .""".,/",';' I,. <br />Dale I ( Il 11 u (, <br />Reference Agreement number; SSP4402 <br />Reference Allachmenl number: MAS27BT <br /> <br /> <br />By, <br /> <br />Date: <br /> <br />.u.<+ '1 ;vf, <br /> <br />Cuslomer address: <br /> <br />lTBfD 68LLlI~6 ,oN( \ 'l 0" 0 <br />""31E: 1.16 <br />SUNNY IS BCH FL 33160,3635 <br /> <br />c.., \\.'\S t\,,~t.. j.,V <br />1(,.~f(J, <br /> <br />Statement of Work number: AS27BT <br /> <br />Cuslomer lelephone number: l '3oS) q ~'\ -04 Olp <br />Customer billing Address; <br /> <br />IBM Address: <br />IBM CORPORATION APPRO ED AS TO FORMy <br />4111 NORTHSIDE PARKWAY ND L G ';UFFi,CENC <br />A TLANT A, GA 30327 A . <br /> <br /> <br />OT, CiTY ATTOR <br /> <br />, <br /> <br />AVNETINCAVNETINC <br />A P TT 400 09263 <br />2021 LAKESIDE BLVD <br />RICHARDSON TX 75082,4301 <br /> <br />Z125,7228,02 4/2006 (MK076)) <br /> <br />contract AS27BT (prepared 07/21/06 10:32 AVJMAR~ <br /> <br />Page 1 of 1 <br />S\B <br />