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employers do not feel the need to gain employee input and feedback. If feedback is desired, we have the resources to conduct an extensive employee survey that, when the responses are tabulated, will provide insight as to your final plan design. Of course, as with any survey, you must be prepared to react to it. Employees gain a feeling of involvement when given the opportunity to participate in change. If no change occurs, the employer must be prepared to address why. As the City of Sunny Isles Beach workforce changes, the company must be prepared to address how you will meet their changing needs. Areas where we have helped our clients address their employees' perceived needs are through Flexible Benefit Plans and allowing employees more choices for core and non-core benefits. Administration Administering employee benefit plans is complex and and can be problematic. Tracking enrollment, monitoring flexible spending accounts, coordinating payroll and human resources information and meeting governmental reporting and disclosure requirements can be burdensome and time consuming. Therefore, it is critical that you select professionals and vendors that will help streamline all of the administrative aspects of your benefits program. It is critical that you make those selections based on experience and professional advice. Communications Developing a comprehensive communications campaign that effectively delivers a consistent benefits message to all employees requires significant planning and a well thought out delivery system. It must be positive and definitive to minimize employee questions and concerns. Our work includes a review of current communication practices, anticipation of employee concerns and questions, and development of an employee communication strategy that clearly and positively communicates the benefits program to all employees. We focus our efforts on: . Developing communication objectives for your employee benefits program; . Critiquing all current employee booklets, handbooks, and other communication materials, as well as previous communication efforts; . Determining specific areas that need to be communicated more effectively; . Creating an employee satisfaction survey after plan implementation, if necessary; . Creating innovative enrollment materials and methods; and, . Designing optional employee benefit statements to communicate a "total compensation" message to your employees. . Attend and present at Open Enrollment Meetings It is helpful to supplement the enrollment material with some down-to-earth employee communications materials. Ongoing education of employees will lead to more effective use of 5