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humana.com commercial large group <br />The gateway to an Internet-enabled, <br />customer-focused health insurance company. <br />At Humana, we're using the power of the Internet to make it easier for others to do <br />business with us. <br />Collaboration: a strategic advantage <br />Through alliances with Microsoft®, Healtheon /WebMD'm, Oracle®, QualityMetrics, <br />EDS, PPS and other leaders in the technology arena, we're introducing features that: <br />speed the transfer of information and business processes to the Internet <br />provide faster, easier access to humana.com features and functions <br />help us remain competitive in today's fast - moving, technology- driven environment <br />Easy access from every portal <br />Humanaxom provides a portal for each of our audiences, enabling ready access to <br />information and self - service features. From helping a benefits administrator seeking <br />health plan information, to assisting a member inquiring about the status of a claim <br />or responding to a broker requesting a plan quote, Humana's e- capabilities simplify <br />the process. <br />A new generation of e- health plans <br />While introducing e- business functions into our existing health plans, we're developing a <br />new generation of health plans expressly for the Internet. From paperless enrollment <br />through online administration, the plans promise a faster, simpler, more efficient process. <br />Expanding our e- business capabilities <br />Humana was ranked 29th among the "Fast Track 500" of e- enabled companies (PC <br />Week, November 15, 1999). Based on user experience and accessibility, Humana's Web <br />site earned a ranking among the top eight in the health care industry (WebCriteria <br />Industry Index; July 7, 2000). <br />By constantly expanding our e- business capabilities, we're working toward improving <br />efficiency and productivity for our agents and brokers, benefits managers, health plan <br />members and network providers. <br />