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is <br />Section 1 - Executive Summary 3 <br />City of Sunny Isles <br />With Our Thanks <br />Technology <br />Sinipliffing service <br />e.Health from Aetna U.S. Healthcare- is a business program that <br />gives customers and members better access capabilities and promotes <br />a paperless, efficient, real -time processing environment. e.Health <br />uses innovative technologies to gather, analyze and distribute <br />information in new ways ... and to put that information to work for our <br />customers, members and providers. <br />We appreciate the opportunity to present this proposal. In it, you will <br />find information about how we can help you achieve your benefits <br />program goals. If you are seeking an employee benefits package that <br />offers value plus innovation, Aetna U.S. Healthcare is the right choice. <br />This is only a brief summary of benefits available. Some restrictions may apply. For more specific information about coverage <br />details, including limitations, exclusions, and other plan requirements, please contact your Aetna U.S. Healthcare sales <br />representative. <br />When included in your plan, Informed Health Line nurses cannot diagnose, prescribe or give medical advice. Contact vour <br />physician first with any questions or concerns regarding your health care needs. <br />Members are responsible for payment for all services or products received through the Natural Alternatives program. Aetna <br />U.S. Healthcare has not credentialed or reviewed program providers or vendors for quality. Program providers are solely <br />responsible for the products and services provided under the program and encourage members to consult their physician to <br />determine what therapies meet their needs. Not all products offered by program vendors are offered on a reduced -rate basis. Aetna <br />U.S. Healthcare does not endorse any vendor, product, or service associated with the program. <br />Visit our website: www.aetnaushc.com 11/17/2000 <br />