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2. Project Planning Process — The process by which a detailed work and risk plans are developed, the organization is confirmed, and staff assignments are made. Budget and schedules are agreed to and authorization to proceed is given at the end of this phase. IBM has a strong history of successful complex network implementations. To achieve the same success for the City of Sunny Isles Beach, the IBM project team will be responsible for a number of key elements including: • Comprehensive and clearly communicated schedules • Timely execution with adequate resource • Honoring of commitments and establishment of trust • A disciplined project management approach • Establishing a strong relationship between IBM and customer teams • Clearly defined scope, roles, risks and responsibilities • Accurate and timely announcement to in -scope employees • Strong and visible executive commitment to the partnership from both IBM and the Town of Brookline • Availability of Town of Brookline transition focal contacts • Focus on major activities and critical milestones ■ Comprehensive and proactive communication management ii. Understanding of the project and the tasks to be performed IBM understands the specific needs of the City of Sunny Isles as articulated in the RFP to provide presentations and recommendations assess needs, articulate business models and design options, provide estimated costs, and detailed plan for implementing the recommended design. IBM has performed similar projects for municipalities of varying sizes, including providing this type of work as a component of the ongoing citywide wireless project being performed at the City of Miami Beach. iii. Sensitivity to public concerns IBM has a unique understanding of the concerns of the public as it relates to a project of this scope. We have represented all sides of the issues and can articulate public access benefits as well as public nuisance concerns. IBM has embarked on many projects requiring careful understanding of agency, stakeholder, and public concerns. iv. Sample similar project plan and schedule The project is essentially an engagement of approximately six to eight weeks of labor for two people. The elapsed time of this project will be more dependent on getting the appropriate input and time of city employees and stake holders than of the IBM resources working on the engagement. Use or disclosure of data contained on this page is subject to the restriction in the disclosure statement of this document.