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Entities providing goods and services.to FDOT should be aware of the following time frames. Upon <br /> receipt of the invoice, FDOT has 20 days to inspect and approve the goods and services. FDOT has 20 days <br /> to deliver a request for payment(voucher)to the Department of Financial Services. The 20 days are measured <br /> from the latter of the date the invoice is received or the goods or services are received,inspected,and approved. <br /> If a payment is not available within 40 days,a separate interest penalty at a rate as established pursuant <br /> • - to Section 55.03(1),Florida Statutes,will be due and payable,.in addition to the invoice amount,to the Agency. <br /> Interest penalties of less than one(1)dollar will not be enforced unless the Agency requests payment. Invoices <br /> that have to be returned to the Agency because of Agency preparation errors will result in a delay in the <br /> payment. The invoice payment requirements do not start until a properly completed invoice isprovided to the <br /> FDOT. • <br /> A Vendor Ombudsman has been established within the Department of Financial Services. The duties <br /> of this individual include acting as an advocate for entities who may be experiencing problems in obtaining. <br /> timely payment(s)from a state agency. The Vendor Ombudsman may be contacted at(850)413-5516. <br /> Payment shall be made only after receipt and approval of goods and services unless•advarice payments <br /> are authorized by the Chief Financial Officer of the State of Florida under Chapters 215 and 216, Florida <br /> Statutes. If FDOT determines that the performance of the Agency is unsatisfactory, FDOT shall notify the <br /> Agency of the deficiency to be corrected, which correction shall be made within a time-frame to be specified <br /> by FDOT. The Agency shall,within five days after notice from FDOT,provide FDOT with a corrective action <br /> plan describing how the Agency will address all issues of contract non-performance, unacceptable. <br /> performance, failure to meet the minimum performance levels,-deliverable deficiencies, or contract non- <br /> compliance. -If the corrective action plan is unacceptable to FDOT, the Agency shall be assessed a non-. <br /> performance retainage equivalent to 10% of the total invoice amount. The retainage shall be applied to the <br /> invoice for the then-current billing period.. The retainage shall be withheld until the Agency resolves the <br /> deficiency. If the deficiency is subsequently resolved, the Agency may bill FDOT for the retained amount <br /> during the next billing period. If the Agency is unable to resolve the deficiency,the funds retained may be <br /> forfeited at the end of the Agreement's term. <br /> Page 6 of 23 <br />