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Betty Gerdts Maintenance Division Manager PROFESSIONAL EXPERIENCE Superior Landscaping & Lawn Service, Inc. September 2011— present Maintenance Division Manager • Provide administrative staff assistance to upper management. • Plans and implement goals and objectives for the maintenance department and ensures that company policies and procedures are adhered to at all times. • Directs, oversees and participates in department work plans, assign work activities, operations and maintenance programs. • Monitors work flow and project status. • Visits job sites to oversee work in progress and provide needed direction; responds to emergencies at any time and evaluates the progress of ongoing maintenance activities. • Oversees the maintenance of department records and files. • Attends weekly department meetings with my staff. • Reviews costing reports. • Coordinates the fertilization program for all properties, including to ordering the materials and keeping an organized inventory control. • Interviews and hires new staff, prioritizes, assigns and reviews work • Approve time off for payroll purposes and participates in weekly payroll meetings. Vila & Son Landscaping Corp. March 2009 - August 2011 Office Manager • Act as liaison between customers and Account Managers. Followed up and resolved customer concerns. • Request insurance and federal bonds for construction projects. • Managed all office personnel as well as providing support to our Corporate Office as needed. • Responsible for all aspects of billing, A/R, Collections and A/P postings. • Input all customer information as well as the monthly billings in Great Plains Dynamic Accounting Software. • Create weekly financial projections reports for the corporate office. • Participate in all staff meetings and conference calls in order to provide feedback and maintain company standards. • Managed Payroll and HR personnel. • Prepared all hiring packages and offer letters for new hires for salary personnel. • Order Office Supplies. • Maintained records of all workman compensation claims.